Included on all plans

Let customers book, pay, and reschedule — without calling your office

A self-service portal with SMS reminders that keeps your schedule full and your customers happy — even between visits.

PestPilot branded customer portal login screen with secure magic link access

Self-service booking & rescheduling

Customers book appointments and reschedule online without tying up your front office.

SMS & email reminders

Automated appointment reminders reduce no-shows and keep customers engaged.

Online invoice payments

One-click payment from any invoice or reminder email, so you get paid faster.

Service history at a glance

Customers see their complete treatment history, reports, and upcoming appointments.

PestPilot portal settings showing customer self-service and reminder configuration

Customers get answers without waiting on your office.

Portal access keeps appointment details, invoice links, treatment history, and service requests in one clean place.

PestPilot customer list showing portal-ready customer records and account activity

How it works

Customers take action on their own, while your team stays in control.

1

Customer receives a magic link via email or SMS

2

They log in to view appointments, pay invoices, and request reschedules

3

You see all activity in your dashboard — no extra data entry

Included on all plans

Customer portal is included on every plan. SMS reminders are available on Professional.

Ready to let customers handle the simple stuff?

Start with a portal that reduces calls, speeds up payments, and keeps appointments moving.